Corporate Social Responsibility and the Code of Ethics for Health and Care for the Elderly

Before hiring an outside service, such as home care, assisted living, nursing homes, and even services such as an elder advocate or financial planner, seniors and their families should seek evidence of ethical business practices.

human life is precious

The business demonstrates that it treats each senior customer as an individual that recognizes and addresses the unique needs and wants of each senior customer.

The principle of cause and effect

The company demonstrates that the principle of cause and effect is understood and implemented through the training, mentoring and supervision of each employee as they interact with each individual senior customer.

Good old-fashioned simple manners were implemented, as the company policy not only improves the environment for employees, but also greatly improves individual interaction with the elderly. Making eye contact, speaking clearly, good listening skills, and conflict resolution with a positive frame of mind.

Example: An older person with Alzheimer’s disease may become fixated and repetitive. An employee who becomes angry or agitated by this behavior (cause) will magnify this behavior in their customer (effect)

An employee who learns to ‘go with the flow’ and redirect the senior customer in a kind and caring way (cause), decreases this behavior (effect)

Integrity

Business tests honesty; including contract agreements, service and care expectations, programming, and protection against all forms of fraud and abuse.

The health and elder care business adheres to safe hiring practices. This simply means that all employees are properly screened by state authorities to eliminate the chances of hiring someone who has a history of theft, fraud, or abuse of any nature.

Respect

The business demonstrates that each elderly customer is treated with respect and honors the elderly as a valuable elderly person with a past and a future.

The elderly are not gadgets to be stored. Everyone has a past and many have interesting and exciting pasts. Encouraging older clients to share their life experiences in innovative ways not only improves the quality of life for these older people, but also improves the quality within our communities.

When the life of each individual person is respected and honored, it fosters the continuation of self-giving.

Social responsability

The company demonstrates that it not only adheres to the mandatory rules and regulations that govern the health and eldercare industry, but goes above and beyond the basic guidelines that become apparent when the older adult feels truly cared for and cared for. .

These businesses are the ones that are both fiscally responsible and, at the same time, driven by underlying intentions to provide the best possible care and service to our valued senior population.